Privacy Policy

1) Information about the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data includes all data that can be used to identify you personally.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is

LcM® GmbH
Siemensstraße 26-28
32120 Hiddenhausen
Germany

Tel.: +49 (0) 5223 189 66-30
Fax:+49 (0)5223 189 66-35
Email: info@lcm-gmbh.eu

Commercial Register No.: AG Bad Oeynhausen HRB 10683
VAT ID No.: DE 257 216 326
Tax No. of the entity: 310/5756/1540
Managing Director: Daniel Ludewig

The controller responsible for the processing of personal data is the natural or legal person that decides, alone or jointly with others, on the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "httpss://" and the padlock symbol in your browser bar.

2) Data collection when visiting our website

When you use our website solely for informational purposes, i.e. when you do not register or otherwise submit information to us, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

• Our website visited
• Date and time at the time of access
• Amount of data sent in bytes
• Source/referral from which you accessed the page
• Browser used
• Operating system used
• IP address used (if applicable: in anonymized form)

Processing takes place in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not disclosed or used in any other way. However, we reserve the right to review the server log files ex post if there are concrete indications of unlawful use.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser again on your next visit (persistent cookies). When cookies are set, they collect and process certain user information to varying extents, such as browser and location data as well as IP addresses. Persistent cookies are automatically deleted after a specified duration, which may vary depending on the cookie.

In part, cookies serve to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If individual cookies we implement also process personal data, the processing takes place in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

We may work with advertising partners who help us make our internet offer more attractive to you. For this purpose, cookies from partner companies are also stored on your hard drive during your visit to our website (third-party cookies). If we work with the advertising partners mentioned above, you will be individually and separately informed about the use of such cookies and the scope of the information collected in the paragraphs below.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or generally. Every browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains to you how you can change your cookie settings. You can find these for the respective browsers at the following links:

Internet Explorer: httpss://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: httpss://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: httpss://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: httpss://support.apple.com/kb/ph21411?locale=de_DE
Opera: httpss://help.opera.com/Windows/10.20/de/cookies.html Please note that if cookies are not accepted, the functionality of our website may be limited.

4) Contact

Personal data is collected when contacting us (e.g. via a contact form or email). Which data is collected in the event of a contact form is evident from the respective contact form. This data is stored and used exclusively for the purpose of answering your inquiry or for contacting us and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your inquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after the final processing of your request, this is the case if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations prevent this.

5) Data processing when opening a customer account and for contract processing

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected is evident from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the controller. We store and use the data you have shared for contract processing. After the full processing of the contract or the deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after the expiry of these periods, unless you have expressly consented to the further use of your data or a legally permitted further use of data by us has been reserved, about which we will inform you accordingly below.

6) Use of your data for direct advertising

6.1 Registration for our email newsletter
If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further possible data is voluntary and is used to be able to address you personally. For the sending of the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter when you have expressly confirmed that you consent to the sending of newsletters. We will then send you a confirmation email, with which you will be asked to confirm by clicking on a corresponding link that you want to receive newsletters in the future.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration, in order to be able to trace a possible misuse of your email address at a later time. The data collected by us when registering for the newsletter is used exclusively for the purposes of advertising communication by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to the further use of your data or we reserve an additional data use that is legally permitted and about which we inform you in this declaration.

6.2 Newsletter distribution via CleverReach
The distribution of our email newsletters takes place via the technical service provider CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede ("CleverReach"), to whom we pass on your data provided during the newsletter registration. This disclosure takes place in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an advertising-effective, secure, and user-friendly newsletter system. The data you entered for the purpose of receiving the newsletter (e.g. email address) is stored on the servers of CleverReach in Germany or Ireland.

CleverReach uses this information to send and statistically evaluate the newsletters on our behalf. For the evaluation, the sent emails contain so-called web beacons or tracking pixels, which are one-pixel image files stored on our website. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked. With the help of so-called conversion tracking, it can also be analyzed whether a pre-defined action (e.g. purchase of a product on our website) has taken place after clicking the link in the newsletter. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type and operating system). The data is collected exclusively in pseudonymized form and is not linked with your further personal data, a direct personal identifiability is excluded. This data serves exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

We have concluded a data processing agreement with CleverReach, in which we oblige CleverReach to protect our customers' data and not pass it on to third parties.

Further information about CleverReach's data analysis can be read here: httpss://www.cleverreach.com/de/funktionen/reporting-und-tracking/ You can view CleverReach's privacy policy here: httpss://www.cleverreach.com/de/datenschutz/.

6.3 Advertising by mail
On the basis of our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address and – provided we have received this additional information from you within the framework of the contractual relationship – your title, academic degree, your year of birth and your professional, industry or business designation in accordance with Art. 6 para. 1 lit. f GDPR and to use it for sending interesting offers and information about our products by mail.

You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the controller.

6.4 Google Analytics
On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer in the sense of Art. 6 para. 1 lit. f GDPR), we use Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the users is generally transmitted to a server of Google in the USA and stored there. Google is certified under the Privacy Shield agreement and thereby offers a guarantee to comply with European data protection law (httpss://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Google will use this information on our behalf to evaluate the use of our online offer by the users, to compile reports about the activities within this online offer, and to provide us with further services associated with the use of this online offer and internet use.

In this process, pseudonymous user profiles can be created from the processed data. We only use Google Analytics with activated IP anonymization. This means that the IP address of the users is shortened by Google within the member states of the European Union or in other member states of the agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a server of Google in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other data from Google. Users can prevent the storage of cookies through a corresponding setting of their browser software; users can also prevent the collection of data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: httpss://tools.google.com/dlpage/gaoptout?hl=de. Further information about Google's use of data, setting and objection options, can be found in Google's privacy policy (httpss://policies.google.com/technologies/ads) as well as in the settings for the display of advertising by Google (httpss://adssettings.google.com/authenticated). The personal data of the users will be deleted or anonymized after 14 months.

7) Rights of the data subject

7.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) against the controller regarding the processing of your personal data, about which we inform you below:

• Right of access in accordance with Art. 15 GDPR: You have in particular a right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the extent to which it affects you and the intended consequences of such processing, as well as your right to be informed about which guarantees under Art. 46 GDPR exist for the transfer of your data to third countries;
• Right to rectification in accordance with Art. 16 GDPR: You have a right to the immediate rectification of inaccurate data concerning you and/or the completion of your incomplete data stored by us;
• Right to erasure in accordance with Art. 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Art. 17 para. 1 GDPR are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
• Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data while the accuracy of your data is being verified by you, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data to establish, exercise, or defend legal claims after we no longer need this data after the fulfillment of the purpose, or if you have objected for reasons of your special situation, as long as it has not yet been established whether our legitimate reasons outweigh yours;
• Right to be informed in accordance with Art. 19 GDPR: If you have asserted the right to rectification, erasure, or restriction of processing against the controller, this controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves to be impossible or involves disproportionate effort. You have the right to be informed about these recipients.
• Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transmission to another controller, provided this is technically feasible;
• Right to withdraw consent pursuant to Art. 7(3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the affected data without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent prior to withdrawal;
• Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of your personal data infringes the GDPR, you have – without prejudice to any other administrative or judicial remedy – the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, place of work or the place of the alleged infringement.

8) Retention period for personal data

The retention period for personal data is determined by the respective statutory retention period (e.g. commercial and tax retention periods). Once the period has expired, the relevant data will be deleted as part of our routine deletion procedures, unless it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continuing to retain it.